Shipping policy

Thank you for visiting and shopping at GIVI Point Indonesia. The following terms and conditions constitute our Shipping Policy.

Shipment Processing Time

All orders are processed within 2–3 business days. Orders are not shipped or delivered on weekends or public holidays.

In the event of a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays may occasionally occur depending on courier conditions and external factors.

Shipment to P.O. Boxes or APO/FPO Addresses

GIVI Point Indonesia ships to addresses within Indonesia.
Please note: Shipping to P.O. Boxes or APO/FPO addresses is not available unless otherwise stated.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has been shipped, containing your tracking number(s). Tracking numbers will become active within 24 hours.

Customs, Duties, and Taxes

GIVI Point Indonesia is not responsible for any customs duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer, including tariffs, taxes, and other charges, if applicable.

Damages

GIVI Point Indonesia is not liable for any products damaged or lost during shipping.
If you receive your order in damaged condition, please contact the shipping carrier directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.