FAQs

1. What products are available at GIVI Point Indonesia?

GIVI Point Indonesia offers a variety of motorcycle accessories, including:

- Hard Case (Top Box & Side Box)
- Softbag (Bags & Luggage)
- Fitting Kits (Brackets & Racks)
- Safety and Comfort (Riding safety and comfort products)
- Spare Parts & Accessories
- Gloves by HEVIK

2. Are GIVI Point Indonesia products original?

Yes. All products sold by GIVI Point Indonesia are official and original products, meeting GIVI’s international quality standards.

3. Where is GIVI Point Indonesia located?

PT. GIVI Indonesia
CIC (Cikupa Industrial Complex) Blok D4
Jl. Raya Serang Km.12, Sukadamai,
Cikupa, Kab. Tangerang 15710
Indonesia

4. Can I purchase products online?

Yes. You can browse product information, promotions, and the latest updates through the official GIVI Point Indonesia website. For purchases, please follow the available guidelines or visit a GIVI Point or authorized dealer near you.

5. How can I contact GIVI Point Indonesia customer service?

You can contact GIVI Point Indonesia customer service through:

Phone : +62 21 5964 1788 (Hunting)
Fax : +62 21 5964 1787
Mobile : +62 822 - 1010 - 9853

6. Does GIVI Point Indonesia provide after-sales service?

Yes. GIVI Point Indonesia provides after-sales services, including warranty information, spare parts, and product support in accordance with applicable terms and conditions.

7. Are products purchased from the GIVI Point official website covered by a guarantee?

Yes. All GIVI products purchased from the official GIVI Point Indonesia website are guaranteed and covered by official warranty terms, ensuring product authenticity and after-sales support.