Privacy policy

Privacy Policy

GIVI Indonesia is committed to continuously enhancing the company’s value, with customer trust serving as the foundation of all its programs. Based on this philosophy, we are required to comply with applicable laws, rules, regulations, and guidelines related to the protection of personal information, to manage personal information as described below, and to implement appropriate security measures for the protection of our customers’ personal information.

Personal Data We Collect

We obtain, collect, process, and store our customers’ personal information in a lawful and fair manner. Unless otherwise stipulated by laws, rules, and regulations, we will inform or disclose the purpose of using our customers’ personal information and will use such information only within the specified scope.

We collect and process various types of personal data, including but not limited to:

Name;

Address;

Email address.

For personal data of minors as mentioned above, we obtain, collect, process, and store such data only with the consent of their parents, guardians, or equivalent parties.

By purchasing our products and/or providing your personal data, you are deemed to have granted us authorization to obtain, collect, process, and store your personal data in the manner stated in this Privacy Notice Policy.

Protection

We strive to prevent unauthorized disclosure, damage, degradation, or access to our customers’ personal information. When we grant the right to manage customers’ personal data to external service providers, we will appropriately supervise such providers as required. However, we may disclose customers’ personal information in accordance with lawful orders from the Government and/or Regulators and/or Courts or other organizations based on applicable laws and regulations.

We are responsible for the personal information under our control, including information transferred to service providers who perform tasks on our behalf. When we share personal information with service providers, they are required to protect it in a manner consistent with our privacy policies and practices.

Privacy Commitment

Whenever we receive requests from our customers to access, update, or delete their personal information stored by us, we will promptly respond in accordance with applicable laws, rules, and regulations. We also welcome any comments or questions regarding the management of our customers’ personal information.

We will provide comprehensive supervision, guidance, and education to our employees who handle customers’ personal information to ensure that such information is managed appropriately.